Refund policy

Overview

At Zigzet, we strive to provide our customers with the best services and products. Your satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

Refunds

Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

• The service/product must have been purchased directly from Zigzet.
• The request for a refund must be made within 14 Days of the purchase date.
• The service/product must not have been significantly used or altered.

Non-Refundable Items

Certain items are non-refundable, including:

• Digital products that have been downloaded or accessed.
• Custom services that have been fully executed or delivered.
• Subscriptions past their initial refund window.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team at [support email] with your order details.
2. Provide a detailed explanation of why you are requesting a refund.
3. Allow 12 Days to 15 Days for our team to review your request.

Processing Refunds

Once your refund request is received and approved, we will:

• Notify you via email.
• Process the refund to your original method of payment within 10-14 business days.

Late or Missing Refunds

If you haven’t received a refund within the stated time frame, please:

1. Check your bank account again.
2. Contact your credit card company, as it may take some time before your refund is officially posted.
3. Contact your bank, as there might be some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at [support email].

Changes to This Policy

We reserve the right to update or change our refund policy at any time. Any changes will be posted on this page, and we encourage you to review our policy periodically.

Contact Us

If you have any questions about our refund policy, please contact us:

• Email:Info@zigzet.com